•Compact reader that supports all major smart card ICs and technologies Dc39a6609b Identiv SCR3310V2.0 Overview What should I do Problems with installation or logging in Consult our help pages:Christina Ray on Scr3310v2.0 Usb Sc Reader Drivers For Mac LINK. What should I do My certificates are not trusted. What should I do No certificates appear in the eID Viewer.You must ensure that you have antivirus software installed, running and up to date.Connect to your surgery computer remotely without a VPN tokenProviders such as awayfrommydesk.com and logmein.com allow access to your work PC from anywhere via a secure login without using a VPN. If you need to remove smartcard readers or any IT equipment from the practice you should have permission to do so. Lock your screen when leaving unattended for any length of time Don't allow others to have view of your screen You must observe good information governance i.e. You must gain permission from the practice management before downloading on home equipment You can also connect via your mobile phone’s data connection if your home broadband is not working or you are working elsewhere.In order to do this, you will need the following:If you are using a Macbook or iMac then you can still use EMIS Web but you will need to purchase Parallels Desktop in order to do so. EMIS Web often runs much faster if you have a good home broadband connection. This has the benefit of not requiring a work computer to be left turned on and unused. This means that you can install and run EMIS Web on any computer, provided you have VPN (Virtual Private Network) software that connects you to the encrypted NHS N3 network. There may be some speed issues if your connection at home/work is slow but it should be adequate for your needs.There have been some concerns in the past around IG compliance using this type of solution and it would not usually be recommended but in these exceptional circumstances the Information Commissioner’s Office has published a statement advising that organisations won’t be penalised if their data protection policies deviate from the usual standard.Installing EMIS Web on your home computerEMIS Web is a cloud-based application. It can, however, be set up quickly and allows users to access any of the applications or files which are on that work computer.
![]() Smartcard Reader Windows 10 Is InstalledOnce Windows 10 is installed please follow the steps below.1. You will also need to register your e-mail address. Once Parallels has installed you will be asked if you wish to download and install Windows 10. Double-click the Install icon and follow the on-screen instructions.Install Windows 10 within Parallels Desktop Locate the “ParallelsDesktop.dmg” file in your Download folder and double-click the disk image file. On your Mac, click here and download the latest version of Parallels Desktop standard/basic edition is adequate (there is a free 14-day trial) This can take time to obtain.If you are in Oxfordshire CCG please visit to download the VPN software. It can be provided by your CCG in some areas, or you may need to purchase a VPN from a 3rd party like Egton or Redcentric. "Cisco VPN client" is the most common application to do this. You will need to install a VPN (Virtual Private Network) application and have a username and password to your local NHS (N3/HSCN) network in order to run EMIS Web. Type your EMIS organisation ID (CDB number) into the top box and then click ‘Install’ in the bottom right. The following dialog box should appear: If you work in Oxfordshire CCG then please use the download link for EMIS Web provided in the e-mail you will have received from the CCG.Run the EMIS Web installer – Once downloaded, find the installer file in your downloads folder – it will be called ‘EMIShealthinstaller.exe’ or similar:Double-click to run (you may need to be an administrator to run this, depending on your windows login). EMIS have not made this publicly available and you will need to click here and log-in to EMIS Now in order to do this. Download EMIS Web installer - You will need to download the EMIS Web application installer file. Net framework please see Troubleshooting below). You are going to need a smartcard reader in order to do this (you could just take home a spare computer keyboard that has a built-in smart card reader and plug this into your computer - there is no need to actually use the keyboard as your normal keyboard will still work but the smartcard reader in the second keyboard will work).Download the smartcard software using the links below (if you see an error that relates to the. This depends on how your VPN is configured locally. The EMIS product manager will then launch:To view progress, click ‘Show update progress’:Once the installation has finished, you should have an EMIS Web icon on your desktop.You may be able to access EPS (electronic prescribing) and Choose & Book when using EMIS Web remotely. Go to the "Control Center" in Parallels and then click on the "gear" icon in the little window where it says "Windows 10" and select "Devices". If nothing happens when you insert your smartcard, please manually run Identity Agent by typing "Identity" into the search box next to the Windows icon (bottom-left of the screen).If you are using Parallels Desktop on a Mac there is an additional step you need to take before your smartcard reader will work: Remember that you must have the VPN connected BEFORE you insert your smartcard. ONLY if you have an Omnikey smart card reader that is NOT recognised when you connect it should you download the driver file below ( so don't do this step unless you are having problems).Smartcard driver (this driver is ONLY for the Omnikey smart card reader).Now reboot the computer and your smartcard software should work. Then install the identity agent by downloading and running installation file found here: How to make my dolphin emulator run faster macIf you’re having problems we recommend you uninstall all non Microsoft Virus scanners (Windows 10 has a built in virus checker that is very good and you don't need a third-party version that often causes significant system slow downs).Smart Card Reader not listed on "Devices" window on Parallels DesktopIf you are using Parallels Desktop on a Mac then there is an additional step you need to take in order to get your smartcard reader working: The inbuilt Windows 10 security suite does not interfere with this process. DO NOT FORGET TO DO THIS STEP OR IT WON'T WORK.The VPN setup and EMIS installation process are very sensitive to network settings and can be interfered with by antivirus/security software. You will need to UNPLUG the smart card reader, restart Windows, and then plug in the smart reader again before this change will take effect. If you cannot initially see a "Smart Card Reader" listed then please press the "+" button repeatedly until it appears. If you are using Windows 10 the solution is as follows: If you can't see this then you probably are using a very old smart card reader and need to download and install a driver from the manufacturer's website.You might see this error when installing the smartcard software. Scroll down the top right half of the window and check you can see "Smart Card Reader USB" as a listed device (see below). Now press "System Report." and select "USB" on the left-hand side. NET 2.0 and 3.0)" and tick the box. Scroll to ".NET Framework 3.5 (includes. Then Select "Turn Windows Features on or off". It may be possible to use your smartcard to issue EPS prescriptions and make referrals using this connection method if you wish but we have received reports that the smartcard connection is unreliable.
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